Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Simorg Oy, a limited company registered in Finland under Business ID 3615774-7, with its registered office at Kalevankatu 26 A, 00100 Helsinki, Finland (“Simorg”, “we”, “us”). Our contact address for everything in these Terms is info@simorg.tech.

They cover everything we offer under the Simorg name, which these Terms call the “Services”:

• the Platform: the website at simorg.tech, the Logos web application, the artifact registry, the application programming interfaces and the real-time services behind them;

• the Software: Simorg Desktop, the simorg command-line client, the Simorg machine service, the Simorg programming language, its execution engine and toolchain, and any other program we make available to you. Software you install on your own computer is additionally governed by the Desktop and Machine Service Agreement, which forms part of these Terms;

• the artifacts, agents, documentation, community channels and support we provide.

By creating an account, signing in, installing or running the Software, or otherwise using the Services, you accept these Terms, the Privacy Policy and the Cookie Notice. If you do not accept them, do not use the Services.

You must be at least 16 years old to hold an account. To subscribe to a paid plan you must have the legal capacity to enter into a binding contract where you live, or the consent of somebody who has. If you accept these Terms on behalf of a company or another organisation, you confirm that you are authorised to bind it, and “you” then means that organisation.

Each edition of these Terms carries a number and a date. We record which edition you accepted and when, and we ask you to accept again when a new edition takes effect.

The Services are offered in Beta. This means that Simorg, its language, its execution engine, the Platform, the Software and everything built on them are ready to build and experiment with and are still changing. Interfaces, file formats, behaviour, limits and prices may change between releases, features may be added, altered or withdrawn, and an update may require you to change what you have built. No service level, uptime or continuity is promised during the Beta.

We are preparing the first long-term supported release and we invite you to build with us before it. Please weigh the Beta status before relying on the Services for production systems, for business-critical work, or for anything you cannot afford to lose or to do again. That decision, and responsibility for what follows from it, are yours. Section 15 (No warranty) and section 16 (Limitation of liability) apply with particular force during the Beta.

Where we need to change or reset a part of the Platform in a way that affects what you have stored, we will tell you in advance whenever we can, and always in time for you to take a copy of your data from Settings → Your data.

You need an account to use most of the Services. You agree to give accurate information when you create it and to keep it accurate. An account belongs to one person; a company or team is represented on the Platform by a Team, whose members each hold their own account.

You are responsible for everything done with your account and for keeping your password, two-factor codes and access tokens to yourself. Tell us at once, at the address in section 22, if you believe somebody else has them. We may suspend an account, or a session, when we have reason to believe it is being misused, and we will tell you when we do.

Your handle names everything you publish. It is written into the address of every artifact you release, in other people’s projects, and for that reason a handle that has been used is never issued to anybody else, even after the account is deleted. The Privacy Policy explains how.

The Services are offered on a free plan and on paid plans. The paid plans, what each includes and its price are shown on the pricing page and in the product before you subscribe. Prices are shown before tax; value added tax is added at the rate that applies to you and is shown before you confirm.

Paid plans are billed in advance for each billing period through our payment provider, Stripe, and renew automatically at the end of each period until you cancel. A paid plan may begin with a free trial, once per person; the first charge is taken when the trial ends unless you cancel before then. You can cancel at any time from Billing in the product. Cancellation takes effect at the end of the period you have already paid for, your plan stays active until then, and no part of a period already paid for is refunded except where the law requires it or section 6 gives you the right.

We may change a plan’s price or what it includes. A price change reaches you no sooner than thirty days after we have told you by email, and it applies from your next billing period after that. If you do not accept the new price, cancel before it applies.

If a payment fails we tell you and try again. If it still fails after a reasonable period and a further notice, we may pause the paid features of your plan until it is paid, and after that cancel the plan. Invoices are sent by email and stay available under Billing.

If you use the Services for purposes outside your trade, business or profession, you are a consumer, and nothing in these Terms limits the rights the law gives you as one. Where these Terms and mandatory consumer law disagree, the law prevails.

When you subscribe to a paid plan as a consumer you have the right to withdraw from the subscription within fourteen days of the day you subscribed, without giving a reason, by telling us at the address in section 22 or by cancelling from Billing. Because a plan starts delivering its service the moment you subscribe, we ask you to agree at checkout that the service begins at once and to acknowledge that, once it has begun, you will pay a proportionate amount for the part of the period used before you withdrew, and that your right to withdraw ends once the period has been fully delivered.

Under Chapter 5a of the Finnish Consumer Protection Act, digital content and digital services we supply to you must conform to the contract. The Beta status described in section 3 is part of what you are offered and agreed to; it is not a defect. Where something does not conform, your remedies are those the Act provides.

What you create with the Services — your agents, your source code, your files, your artifacts and their releases — is yours. We claim no ownership of it.

To run the Platform we need your permission to handle it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display and make backups of your content, for the purpose of providing the Services to you and to the people you share it with, for as long as it is on the Platform. For an artifact you publish as public, you additionally grant us the right to make it available to everyone through the registry, under the licence you declare for it, and to keep every release of it available under its published address even after you delete the agent that published it or your account, as described in the Privacy Policy under Published work.

You are responsible for what you publish. You confirm that you hold the rights needed to publish it under the licence you declare, that it does not infringe anybody’s rights, and that it complies with these Terms. Every public artifact must declare the licence it is offered under in its files; a release without one may be refused or unpublished.

We do not review artifacts before they are published and we do not endorse them. Using an artifact somebody else published is your decision, made under that artifact’s licence and at your own risk.

Use the Services lawfully and considerately. You must not, and must not let your agents:

• break the law, or infringe anybody’s intellectual property, privacy or other rights;

• reach systems, networks, accounts or data you have no permission to touch, or probe or test the security of the Platform without our written agreement;

• distribute malware, or publish an artifact that does something other than what it says it does;

• use the resources of other people’s machines beyond what they have offered, or mine cryptocurrency on them;

• send spam, harass anybody, or publish content that is defamatory, hateful, sexually exploitative or otherwise harmful;

• work around the limits of your plan, share one account between several people, or use the Services to build a competing registry by copying its content;

• present the Platform as your own, resell access to it, or remove or obscure any notice it carries;

• use the Services for any purpose that the EU Artificial Intelligence Act prohibits, or for a high-risk purpose under that Act without meeting its requirements yourself (see section 11).

An agent is software you create or install on the Platform, and it runs on a machine: a computer of yours with Simorg Desktop or the machine service on it, or a Simorg Runner included in a plan. You choose which agents a machine hosts, what each may reach, and how much of the machine it may use.

You are responsible for the agents you run and publish: for what they do, for the data you give them access to, for the artifacts and models they load, and for the people you let use them. An agent placed on your own computer runs in its own container and can reach a folder of yours only after you have granted it in your operating system’s own picker; what it does within that grant is your responsibility.

A machine you offer to a Team is used by that Team’s agents under the Team’s control. Take it back whenever you wish from the machine’s page; work already running on it continues until it is stopped.

We host what people publish, and we remove or disable access to content that is illegal, that infringes somebody’s rights, that is malware or misrepresents itself, or that breaks section 8. We act when we are told, when a court or an authority orders it, or when we notice it ourselves.

Anybody can report an artifact, an agent or a profile from the Report action on its page, or by writing to the address in section 22, saying what the content is, where it is and why it should not be there. We review every report, we may ask the reporter or the publisher for more, and we decide without undue delay. When we remove or restrict something, we tell its publisher what we did and why, and how to answer, unless the law prevents us. We tell the reporter what we decided.

Our single point of contact for authorities, and for anyone using the Services, under Regulation (EU) 2022/2065 (the Digital Services Act) is info@simorg.tech. Communication may be in English or Finnish.

Parts of the Services are artificial intelligence systems, and agents built on the Platform usually are. Regulation (EU) 2024/1689 (the EU Artificial Intelligence Act) assigns duties by role, and this section says which role each of us has.

Simorg is the provider of the AI system components it publishes — among them the Brain, the prompt box, and the language-model and retrieval plugins released under the Simorg name — and the provider of the Platform as infrastructure. Where one of our components talks to a person, we make it clear that they are talking to an AI, and the Platform draws that notice on every conversational surface at the first interaction. You must not remove, hide or disable it.

When you create, configure or publish an agent, you are the provider of that agent, and when you use one — yours or somebody else’s — for your own purposes, you are its deployer. Those roles carry the Act’s duties for what the agent does, including the duty to tell the people it talks to that it is an AI where the Platform’s notice does not already reach them, the duties of a deployer of emotion-recognition, biometric-categorisation or deepfake systems, and the full obligations of a high-risk system if you put an agent to a use that Annex III of the Act names, such as recruitment, credit, education, essential services or law enforcement. If you put your own name on a Simorg component, substantially modify one, or change its purpose so that it becomes high-risk, Article 25 of the Act makes you its provider.

The output of an AI system is generated automatically. It can be inaccurate, incomplete, out of date or inappropriate for your purpose, however confident it reads. You are responsible for checking it before you act on it and for the decisions you make with it. We are not responsible for what an agent — ours, yours or anybody’s — says or does.

The Services work with software and services we do not control: the container engine you install on your own computer, the payment provider that handles your card, the registries that container images and language models come from, the artifacts other people publish, and the websites and services your agents reach. Each of them is offered under its own terms and its own privacy notice, which you agree with its publisher directly. We are not responsible for their availability, security, legality or licensing, or for what is in them.

Our own Software contains open-source components under their own licences. Simorg Desktop and the simorg command are themselves free software under the GNU General Public License, version 3 or later, and their source code is published. Notices for every third-party component travel with the Software that carries them, and a list for the Platform is at simorg.tech/legal/notices.

The Services, the Simorg language, the engine, the Platform, the Software and everything we publish — other than your content and open-source components under their own licences — are owned by Simorg or its licensors and protected by copyright, trade-mark and other laws. These Terms give you the right to use them as they are offered; they give you no other right in them. “Simorg”, the Simorg marks and the Logos name are our trade marks, and you may not use them without our written permission except to refer to the Services truthfully.

If you send us ideas, suggestions or feedback about the Services, you agree that we may use them without obligation to you.

How we handle personal data is set out in the Privacy Policy, and what we store on your device in the Cookie Notice. Both are part of these Terms. Product analytics and error reports are collected only with your consent, which you give or withhold in the cookie dialog on simorg.tech and can change at any time from the site footer or from Settings → Privacy → Analytics in the product.

To the fullest extent permitted by applicable law, the Services are provided “as is” and “as available”, without warranty of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant that the Services will be uninterrupted, secure, error-free or free of harmful components, that they will meet your requirements, or that the output of any AI system will be accurate or reliable.

The Services are not designed, intended or certified for use in high-risk or safety-critical environments, including medical devices and systems, aviation, nuclear facilities, autonomous vehicles, weapons, critical infrastructure and financial trading, where a failure could cause death, injury, environmental damage or serious loss. You must not use them there.

This section does not affect the rights the law gives a consumer, described in section 6, or anything section 16 says cannot be excluded.

To the fullest extent permitted by applicable law, Simorg is not liable to you for any indirect, incidental, special, consequential or punitive damage, or for any loss of profit, revenue, business, goodwill, data or use, or for the cost of substitute services, arising out of or in connection with the Services or these Terms, however caused and under whatever theory of liability, even if we were told such damage was possible. Loss caused by relying on Beta software for production or business-critical work, by an agent’s output, by a third-party component, service or artifact, or by data you did not back up is in every case loss you bear yourself.

To the fullest extent permitted by applicable law, our total liability to a business customer for all claims arising out of or in connection with the Services and these Terms in any twelve-month period is limited to the greater of the fees that customer paid us for the Services in the twelve months before the event giving rise to the claim and one hundred euros (€100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law: liability for death or personal injury caused by negligence, for fraud, for intent or gross negligence, a consumer’s statutory rights, or liability under laws implementing Directive (EU) 2024/2853 on liability for defective products. Where you are a consumer, the second paragraph of this section does not apply to you.

If you use the Services in the course of a trade, business or profession, you agree to defend, indemnify and hold Simorg, its directors, employees and contractors harmless from any claim, damage, liability, cost and expense, including reasonable legal fees, arising out of your content, the agents you run or publish, the machines you offer, the access you grant, your breach of these Terms, or your breach of the law. We will tell you promptly of any such claim and let you conduct its defence, and we will not settle it without your agreement, not to be unreasonably withheld. This section does not apply to consumers.

You may end this agreement at any time by deleting your account from Settings → Your data. Your agents are deleted first, and each agent’s deletion is where you choose what becomes of the artifacts it published; the Privacy Policy describes the steps and the thirty-day wait.

We may suspend or end your access to all or part of the Services, with notice where we reasonably can, if you materially breach these Terms and do not cure the breach within a reasonable time after we tell you; if the law, a court or an authority requires it; if your account is used in a way that threatens the Services or other people; if a paid plan stays unpaid as section 5 describes; or if we discontinue the Services or the part of them concerned, with at least thirty days’ notice. Where we end the agreement other than for your breach, we refund any fees paid for a period after the end.

When the agreement ends, your right to use the Services ends with it. Sections that by their nature should survive — including 7 (for content that stays published), 13, 15, 16, 17, 20 and 21 — survive.

We may change these Terms, for example to reflect a change in the Services, in the law or in our business. Every edition carries a number and the date it took effect, shown at the top of the page. For a change that materially affects your rights or obligations we give at least fourteen days’ notice by email to the address on your account and by a notice in the product, and we ask you to accept the new edition when you next sign in. If you do not accept it, you may end the agreement under section 18 before it takes effect. Continuing to use the Services after a new edition takes effect means you accept it. A change that only corrects an error or improves clarity may take effect at once.

These Terms, and any dispute arising out of them or the Services, are governed by the law of Finland, without regard to its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. Disputes are settled by the District Court of Helsinki, Finland.

If you are a consumer, you keep the protection of the mandatory law of the country where you live, and you may bring a claim in the courts of that country. Before going to court, please write to us at info@simorg.tech; most matters are settled that way. A consumer resident in Finland may also refer a dispute to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta), https://www.kuluttajariita.fi/en/, after first contacting the Finnish Competition and Consumer Authority, Consumer Advisory Service, https://www.kkv.fi/en/consumer-advice/.

These Terms, with the Privacy Policy, the Cookie Notice, the Desktop and Machine Service Agreement and any plan terms shown to you when you subscribe, are the whole agreement between you and Simorg about the Services and replace any earlier agreement. If any part of these Terms is held unenforceable, the rest stays in force and the unenforceable part is replaced by an enforceable one that comes closest to its intent. Our not enforcing a provision is not a waiver of it. You may not transfer this agreement or your account to anybody else; we may transfer it to a successor to our business, and we will tell you when we do. Notices to you are sent to the email address on your account; notices to us go to the address in section 22. These Terms are written in English, and the English text governs.

Simorg Oy, Kalevankatu 26 A, 00100 Helsinki, Finland. Business ID 3615774-7, VAT number FI36157747. Email info@simorg.tech. Company information is published at simorg.tech/legal/company.